30-day window
You have 30 days from the delivery date to start a return or exchange.
Custom Table Tennis Hoodie – Personalized Name & Number Club Pullover
(0)
$68.00
In StockSize:
S
M
L
XL
2XL
3XL
Color:
White
Club name on the chest, player name and number on the back. Heavy brushed fleece for warm-ups and the drive home after a late session.
- Fabric: 8.5 oz cotton-poly fleece with a brushed inside
- Build: double-lined hood, ribbed cuffs and hem, front pouch pocket
- Fit: unisex regular, true to size
- Custom text: club name, player name, and number
- Sizes: S, M, L, XL, 2XL, 3XL — chest 34-56 in, body length 28-33 in.
Personalization
Send us the club name, player name, and number after you order. We confirm the layout before printing.
Care
Machine wash cold inside out, tumble dry low, no bleach. Keep the iron off the print.
ShippingEstimate delivery times: 5–10 business days
Returns PolicyReturn within 30 days from the delivery date.No Return Fee.
Last updated: October 9, 2026
Returns, Exchanges & RefundsReturn & Refund Policy
Return or exchange any item up to 30 days after delivery. Return shipping is free and there is no restocking fee.
Easy Returns & Exchanges
Every Jovemoon item is made to order, and you can still send it back if it is not right for you.
Free return shipping
We email you a free prepaid return label. We do not charge a return shipping fee or a restocking fee.
Exchanges accepted
Need a different size or color? We accept direct exchanges for the same product.
Returns for defective and non-defective items
We accept returns for both defective and non-defective products, including change of mind and sizing.
| Reason | Accepted | Return shipping cost | What you get |
|---|---|---|---|
| Change of mind | Yes | Free. We do not charge a return shipping fee. | Refund of the product price, or an exchange |
| Wrong size or fit | Yes | Free. We do not charge a return shipping fee. | Exchange for another size, or refund of the product price |
| Defective or damaged item | Yes | Free | Free replacement, or refund of the product price plus original shipping |
| Wrong item sent | Yes | Free | Free replacement, or refund of the product price plus original shipping |
🏷️ Change-of-mind & sizing returns: free return shipping fee
We do not charge a return shipping fee for change-of-mind or sizing returns. Email us and we send you a free prepaid return label. There is no restocking fee.
Return conditions
Items we can accept
- Unworn and unwashed
- No stains, odors, pet hair or damage
- Original packaging, with all tags attached
- Shoes returned in the original box and not worn outdoors
- Return started no later than 30 days after delivery
Items we cannot accept
- Items worn, washed or damaged by the customer
- Items returned more than 30 days after delivery
- Packages sent back without contacting us first
- Items sent to our business address instead of the address on your prepaid label
How to return an item
- 1
Email us
Send your order number and return reason to [email protected].
- 2
Get your free label
We email you a prepaid return label in 1 business day. Download and print it.
- 3
Pack the item
Pack the item securely in its original packaging with all tags attached.
- 4
Drop it off
Attach the label and drop the package at any USPS, UPS or FedEx location, matching the carrier on your label.
- 5
We process your refund
We inspect the item and process your refund 2 business days after we receive it.
How to exchange an item
- 1
Email us
Send your order number and the size or color you want to [email protected].
- 2
Get your free label
We email you a free prepaid return label. Download and print it.
- 3
Ship the item back
Pack the item and send it to the return address printed on your label.
- 4
We inspect the item
We check that the item meets the return conditions above.
- 5
We ship your replacement
Your replacement is printed to order and ships 2 business days after inspection, plus normal production time. If the size or color you asked for is no longer offered, we issue a full refund.
Business days are Monday - Friday, excluding public holidays. Our team works Mon–Fri, 9:00 AM – 5:00 PM MT.
Refund timeline and method
| Step | Timing |
|---|---|
| Inspection & refund processing | 2 business days after we receive your return |
| Refund to PayPal balance | Usually 3–5 business days after processing |
| Refund to a card used through PayPal | 3–5 business days after processing, depending on your bank |
Business days are Monday - Friday, excluding public holidays. Our team works Mon–Fri, 9:00 AM – 5:00 PM MT.
Refunds go back to your original payment method through PayPal. If you paid with your PayPal balance, the money returns to your PayPal balance. If you paid with a credit or debit card through PayPal, the money returns to that card. We email you when your refund is issued.
The original $4.95 shipping fee is not refundable, except when the item is defective, damaged or the wrong item was sent. Return shipping is always free because we provide the prepaid label.
If something arrives wrong
⚠️ Defective, damaged or wrong item
Email us no later than 30 days after delivery with your order number and a photo of the problem, such as a print flaw, damage or the wrong size or design. We send a free prepaid return label, then reprint and ship a replacement at no cost or issue a full refund, including the original shipping fee.
Order Cancellation
Because every item is made to order, production starts soon after you pay. You can cancel your order free of charge up to 12 hours after you place it, as long as production has not started. Email [email protected] with your order number and the word "Cancel" in the subject line.
If we cancel your order in time, you get a full refund, including shipping, processed in 2 business days. If production has already started, we cannot cancel the order. You can still return the item after delivery under this policy, and return shipping is free.
| When you ask | Result |
|---|---|
| Up to 12 hours after ordering, before production starts | Order cancelled, full refund including shipping |
| After production has started | Cannot cancel. Return the item after delivery for a refund of the product price. |
| We cannot fulfill your order | We cancel it and refund you in full |
Where to send returns
The return address is printed on the prepaid label we email you. Please use that label so we can match your package to your order. Do not mail returns to our business address in Casper, Wyoming.
- Return address
- Printed on your free prepaid return label
- Returns email
- [email protected]
- Support hours
- Mon–Fri, 9:00 AM – 5:00 PM MT
- Response time
- 1 business day
- Restocking fee
- None
Size
S, M, L, XL, 2XL, 3XL
Color
White
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